More than 60% of Australian adults do not have the level of health literacy needed to understand and act on day to day health information (Australian Bureau of Statistics, 2008). Faced with a growing and aging population and increasing rates of chronic and complex conditions, health services in Northern NSW need to find innovative ways to continue to provide quality, safe, effective and efficient health care. Low health literacy is linked to poorer health status, low use of preventive health services and higher rates of potentially preventable hospitalisation (ACSQHC, 2014). The onus is on health services and health professionals to provide information that is clear, in ways people can access and that empowers people to act as partners in their health care. The NNSW Health Literacy Project is an innovative project that responds to the needs of the community. It aims to improve person-centred care by: Providing consumer health information that is easily understood and supports people’s increased knowledge, empowerment and self-management of their own conditions. Developing the skills and capabilities of the health workforce to improve communication with people in their care.
To learn more about the NNSW Health Literacy Project or to attend a Health Literacy workshop, click here