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Digital Health

We are here to assist with the effective uptake and use of digital health tools among communities and individuals, clinicians and other primary healthcare providers.

9 out of 10 Australians now have a My Health Record

Between 16 July 2018 and 31 January 2019, Australians were given the opportunity to choose to have a My Health Record or to opt-out if they did not want a record created for them.

My Health Record lets patients control their health information securely, in one place. This means their important health information is available when and where it’s needed, including in an emergency.

What is in a My Health Record?

Through the My Health Record system you will access timely information about your patients such as shared health summaries, event summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports.

Click here to learn more about what is in a My Health Record.

Privacy and Security

On 26 November 2018, the Australian Parliament passed new laws to strengthen My Health Record privacy protections. This means your patients are able to cancel and have their My Health Record permanently deleted from the system at any time in the future. Similarly, patients who may have opted out can create a record at any stage if they choose.

The stronger laws prohibit the release of health information in your patient’s My Health Record for any non-healthcare related uses, including for insurance or pre-employment purposes, and there are increased criminal penalties for unauthorised access.

Video for GPs: Dr Chris Moy and Dr Meredith Makeham discuss the range of benefits of the My Health Record

Video for Pharmacists and Allied Health practitioners: Dr Shane Jackson explains the benefits of My Health Record

Video: My Health Record overview with Joshua Warlow (Australian Digital Health Agency)

Video: My Health Record – A practitioner’s perspective with Dr John Aloizos AM

Video: My Health Record – Privacy & Security with Joshua Warlow (Australian Digital Health Agency)

Video: My Health Record – Region-Wide North Coast PHN Presentation

Talk to your patients about My Health Record

Many of your patients will benefit from having a digital record of their key healthcare information that is accessible by their treating health practitioner. In particular, this will help people who have complex health conditions, young families, or those who see several healthcare providers.

Find out how to view and upload information to your patient’s My Health Record.

My Health Record set up for patients

Your patients need to use their myGov account to link to their My Health Record. They can visit my.gov.au to access their myGov account, or to set one up. They can visit MyHealthRecord.gov.au to find out more, or if they need extra support with using their record, they can call our Help line on 1800 723 471.

Click here for instructions on how to create a myGov account and link it to your My Health Record.

Helpful information is available on the My Health Record website to help people access and use their My Health Record for the first time including setting extra privacy controls and personal preferences.

For information specific to using My Health Record in your area of practice, click on the relevant link below:

A range of factsheets, brochures, posters and other materials are available for download from the My Health Record website to support you in conversations with your patients. Click here to access them.

Learn more

Click here and you can find out how to:

  • Access training and resources
  • Inform and support patients
  • View and upload clinical information
  • Understand privacy, security and consent
  • Get help and support 

 

If you need support registering, or getting familiar with the My Health Record system, you can access online training or contact North Coast Primary Health Network to request face-to-face training on (02) 6618 5436 or or email enquiries@ncphn.org.au.

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9 out of 10 Australians now have a My Health Record

My Health Record is an online summary of your health information. It lets you control your information securely in one place. This means your important health information is available when and where it’s needed, including in an emergency.

Between 16 July 2018 and 31 January 2019, Australians had the opportunity to choose to have a My Health Record or to opt-out if they did not want a record created for them.

Australians are able to cancel and have their My Health Record permanently deleted from the system at any time in the future. Similarly, individuals who may have opted out can create a record at any stage if they choose.

Click here to learn more about My Health Record.

What are the benefits of My Health Record for you?

Your important healthcare information will be available in one place online that is easily accessible by your authorised doctors, specialists, or hospitals.

Even if you move or travel interstate, the information can be viewed securely online, anywhere, any time.

If you want, you can access your health information from any computer with an internet connection.

You control who can see it. Once it’s set up you don’t need to do anything.

In a medical emergency, healthcare providers connected to the My Health Record system can see your health information to provide you the best possible care quickly.

Health professionals can:

  • Upload
  • View
  • Share documents

This gives them a more detailed picture with which to make decisions, diagnose and provide treatment to you. 

If you want, you can list any allergies, adverse reactions and medical conditions you may have to help healthcare providers give you better advice and treatment.

For a healthcare provider such as a doctor or pharmacist to use the My Health Record system they must:

  • Work for an organisation which is registered with the My Health Record System Operator.
  • Use conformant clinical software containing an authenticated digital certificate to access the My Health Record system. 

You won’t need to worry about having to remember and repeat your health history like medicines, details of chronic conditions, and dates of recent tests with different or new healthcare providers.

The same goes for your children’s health history like immunisations and medical tests.

To protect your information from misuse, there are strict rules and regulations about who can see and use your My Health Record. No information can be released to law enforcement or a government agency without your consent or an order from a judicial officer. Nobody is permitted to access, or ask you to disclose, any information within your My Health Record for insurance or employment purposes.

My Health Record has multi-layered and strong safeguards in place to protect your information including:

  • Encryption
  • Firewalls
  • Secure login
  • Authentication mechanisms
  • Audit logging

Helpful information is available on the My Health Record website to help people control their privacy settings and personal preferences.

Learn more:

This video showcases the story of David Bodsworth, a My Health Record user from Yorklea, Northern NSW.

How Do I Register for My Health Record?

  1. You can register at your local General Practice – click here to search the National Health Services directory here to see which GPs in your area are My Health Record ready.
  2. To learn other ways you can register for a My Health Record, click here.

Access your My Health Record anywhere, anytime via these authorised mobile apps.

Learn more

Click here and you can find out how to:

  • Access and use My Health Record 
  • Manage your record 
  • Manage your privacy and security 
  • Cancel your record
  • Get help and assistance 

If you would like to learn more, contact the NCPHN My Health Record Team on (02) 6618 5436 or email enquiries@ncphn.org.au.

Related information

Can’t find what you’re looking for?

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flags We acknowledge the traditional custodians of the land we live and work, the Bundjalung, Arakwal, Yaegl, Gumbaynggirr, Githabul, Dunghutti and Birpai Nations, and their continuing connection to land, sea and community. We pay our respects to elders past, present and future.

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flags We acknowledge the traditional custodians of the land we live and work, the Bundjalung, Arakwal, Yaegl, Gumbaynggirr, Githabul, Dunghutti and Birpai Nations, and their continuing connection to land, sea and community. We pay our respects to elders past, present and future.